right of withdrawal

Haetts offers a full refund for change of mind purchases within a 7-day period with proof of purchase (receipt or website order confirmation email).

Please note:
Products that have been worn and/or washed cannot be returned for a change of mind refund/exchange.
Products may differ from those pictured on the website due to natural variations in color and scale of the image.
To arrange a refund or exchange please notify Haetts:

Please return the goods within 7 days to our visiting address: Leeuwenlaan 16, 1243KB, ‘sGraveland, the Netherlands.

A refund or exchange will be made at the same value as the original purchase price, including freight if you had your order home delivered.
After we received the item in original packaging and resalable condition together with a proof of purchase (receipt or website order confirmation email) we will proceed to refund your costs.

You will need to cover the cost of the returning freight.
Shipped returns may take up to 14 days to process, and notification will be by email.